Terms and Conditions

1: Introduction

Purpose of the Terms and Conditions

Welcome to Maniee Event Center! These Terms and Conditions outline the rules, responsibilities, and guidelines that govern the use of our facilities and services. By engaging with us, you agree to comply with these terms, ensuring a smooth and enjoyable experience for all parties. Our aim is to provide clarity on what you can expect from us and what we expect from you, fostering mutual trust and understanding.

Scope of Application

These Terms and Conditions apply to all customers, clients, and guests who book or use Maniee Event Center’s venue and services. They cover every aspect of your interaction with us, including venue rental, additional services, payments, and guest conduct. Whether you’re hosting a wedding, corporate event, or birthday party, these guidelines ensure consistency and fairness in how we operate.

By using Maniee Event Center, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.

2: Booking Policies

Advance Booking Requirements

To ensure availability and adequate preparation, we recommend booking the venue at least 30 days in advance of your event date. For larger or more complex events, such as weddings or corporate conferences, we suggest a lead time of 60 days or more. Last-minute bookings (less than 14 days) may be accommodated based on availability but could incur additional charges.

Minimum and Maximum Duration for Events

Maximum Duration: Events may last up to 12 hours, depending on the package selected and prior arrangements. Extensions beyond the agreed duration are subject to additional fees and must be requested at least 48 hours before the event.

Confirmation and Payment Deadlines

Booking Confirmation: A booking is considered confirmed only upon receipt of a non-refundable deposit of 50% of the total cost.
Final Payment: The remaining balance must be settled no later than 7 days before the event date.
Failure to Meet Deadlines: If payments are not completed within the stipulated time, the booking may be canceled, and the deposit forfeited.

Adherence to these policies ensures seamless planning and execution of your event while allowing us to deliver the best possible experience.

3: Payment Terms

Accepted Payment Methods

We prioritize secure and convenient payment methods to facilitate your transactions. The following are accepted:

Bank Transfers: Payments must be made directly to our designated account, with proof of payment (transaction ID or receipt) emailed or presented for confirmation.
Credit/Debit Cards: Transactions are secured and accepted both online and in person at our office. Any charges related to card payments, such as service fees, will be disclosed in advance.
Cash Payments: Cash payments are accepted only at our office and must be completed during office hours. Receipts will be provided immediately.

Important: All payments should be made directly to Maniee Event Center’s verified accounts. We are not liable for payments made to unauthorized third parties.

Deposit Requirements and Final Payment Deadlines

Booking Confirmation: A deposit of 50% of the total cost is required to secure your booking. This deposit is non-refundable and ensures your date and resources are reserved.
Final Payment Deadline: The remaining balance must be cleared no later than 7 days before the event. Late payments may attract a 10% penalty fee or lead to booking cancellation.
Payment Documentation: Customers must provide payment receipts or proof of transaction for every payment made.

Refund and Cancellation Policies

Cancellations by the Client:
- Cancellations made 14 days or more before the event will be refunded 50% of the total amount paid (excluding the deposit).
- Cancellations made less than 14 days before the event are not eligible for refunds.
Cancellations by Maniee Event Center:
- In cases where cancellations are unavoidable due to unforeseen circumstances on our end, clients will receive a full refund, including the deposit.
- We will also offer clients the option to reschedule at no additional cost, subject to availability.

No-Show Policy: If the client fails to show up on the scheduled event date without prior notification, all payments will be forfeited.

Force Majeure Clause: We are not liable for cancellations due to natural disasters, government restrictions, or other emergencies beyond our control. Refunds or rescheduling options will be offered based on the situation.

4: Usage of Venue

Permitted and Prohibited Activities

Permitted Activities:
- Social events (weddings, birthdays, anniversaries).
- Corporate events (meetings, conferences, product launches).
- Cultural celebrations and family gatherings, provided they comply with local laws and venue guidelines.
Prohibited Activities:
- Illegal activities, including gambling or unlicensed sale of alcohol.
- Events involving explosives, firearms, or any hazardous substances.
- Activities that could cause excessive noise or damage to the property.

Important: We reserve the right to terminate any event immediately if prohibited activities are identified.

Guest Conduct Expectations

All guests must:

Adhere to the venue’s rules, including noise restrictions and usage guidelines.
Treat staff and property with respect.
Avoid conduct that may disrupt other events or endanger property or attendees.

Failure to comply will result in immediate intervention, which may include removal from the premises or early event termination without refund.

Restrictions on Decorations or Modifications

Decorations:
- No nails, glue, or permanent adhesives are allowed. Use only approved hooks or tapes.
- Confetti, glitter, and open flames (candles) are prohibited unless pre-approved.
Venue Modifications:
- No structural changes, including drilling or painting, are allowed.
- Clients must consult with staff before adding large installations like stages or tents.

Post-Event Cleanup: Clients are responsible for leaving the venue in the condition it was provided. A cleanup fee may be charged for excessive mess or damage.

Damage Liability: Any damage to property caused by the client or their guests will result in additional charges to cover repairs or replacements.

By providing these detailed terms, we aim to minimize misunderstandings, protect our venue, and deliver a seamless experience for all our clients.

Overnight Events and Security Requirements

For overnight parties, clients are required to arrange for additional security to ensure the safety of guests and property. All overnight events must strictly adhere to the rules and regulations of the estate as well as the venue’s policies. Failure to comply may result in the termination of the event.

5: Services Offered

Overview of Included Services

Maniee Event Center provides a range of services included in our standard packages:

Use of the event space for the booked duration.
Basic furnishings such as tables, chairs, and lighting.
On-site support staff for setup and basic event management.

The specifics of included services vary by package. Please review your selected package for details.

Additional Services and Their Charges

Clients can enhance their event experience by opting for additional services, which may include:

Event planning and coordination.
Audio-visual equipment rental.
Catering services (snacks, meals, and beverages).
Decoration and theme setup.
Post-event cleanup services.

Each of these services incurs additional charges, which will be detailed in your booking agreement. Custom requests may also be accommodated at an extra cost.

Third-Party Vendors and Policies

Clients are permitted to hire third-party vendors for services not offered by Maniee Event Center.
All vendors must comply with our rules and regulations and provide proof of insurance if required.
Maniee Event Center is not liable for issues arising from third-party services, including delays or substandard quality.

6: Liability and Damages

Responsibility for Damages Caused by Guests or Event Organizers

Clients are responsible for any damages caused to the venue, furnishings, or equipment by their guests, vendors, or organizers.
An inspection will be conducted before and after the event. Any damages identified will be billed to the client.

Insurance Requirements (if Any)

For large-scale events or high-risk activities, clients may be required to provide proof of liability insurance.
Maniee Event Center reserves the right to request additional coverage based on the nature of the event.

Venue’s Liability Limitations

Maniee Event Center is not liable for:
- Personal injury resulting from client or guest negligence.
- Loss or theft of personal belongings.
- Damages caused by third-party vendors.
We recommend that clients secure appropriate insurance for additional protection.

Damage Deposits and Refunds

Clients renting the hall are required to discuss and pay a refundable damage deposit with the event planner before the event. This deposit will cover any damages caused during the event. If no damages are incurred, the deposit will be fully refunded.

7: Health and Safety Guidelines

Fire Safety Regulations

The venue is equipped with fire safety systems, including extinguishers and emergency exits.
Clients must not obstruct emergency pathways or exits with decorations, equipment, or other items.
The use of fireworks, open flames, or flammable materials is strictly prohibited without prior approval.

Emergency Procedures

In the event of an emergency, guests must follow the instructions of venue staff.
Emergency assembly points will be communicated at the start of the event.

Compliance with Local Laws and Ordinances

All events must adhere to local noise, occupancy, and safety regulations.
Any permits required for specific activities (e.g., alcohol service, live entertainment) are the responsibility of the client to obtain and present before the event.

These guidelines and policies ensure that every event hosted at Maniee Event Center is safe, organized, and compliant with all relevant regulations.

8: Catering and Food Policies

Guidelines for Using External Caterers

Clients may choose to use external caterers; however, all caterers must be pre-approved by Maniee Event Center.
External caterers must adhere to venue policies, including hygiene standards and setup/cleanup requirements.
A copy of the caterer’s license and insurance may be required before the event.
Maniee Event Center reserves the right to deny access to caterers who do not meet our standards or violate policies.

Food and Beverage Restrictions

Certain types of food or beverages, such as highly odorous or messy items, may be restricted to maintain the venue’s condition.
All food must comply with local health regulations.
Cooking or food preparation is not allowed inside the venue unless specified in the agreement.

Alcohol Consumption and Licensing Requirements

Alcohol may only be served if permitted by law and accompanied by the necessary licenses.
Clients serving alcohol must hire certified bartenders or catering staff.
Maniee Event Center reserves the right to limit alcohol consumption to ensure safety and compliance.

9: Children’s Playground and Family-Friendly Services

Supervision Requirements for Children

The children’s playground is available for use but requires adult supervision at all times.
Maniee Event Center staff will not be responsible for monitoring children during events.
Parents and guardians are advised to ensure the safety of their children while using the playground facilities.

Liability for Accidents in Play Areas

Maniee Event Center is not liable for injuries or accidents that occur due to misuse of playground equipment.
Guests are required to use all facilities responsibly and report any hazards immediately.

10: Force Majeure Clause

Venue’s Policy in Case of Unforeseen Events (Natural Disasters, Strikes, etc.)

In the event of circumstances beyond our control, such as natural disasters, power outages, strikes, or government-imposed restrictions, Maniee Event Center reserves the right to cancel or reschedule events.
Clients will be notified immediately, and efforts will be made to offer alternative dates or arrangements.

Rescheduling Options

Clients affected by force majeure events will be given priority for rescheduling their event at no additional charge, subject to venue availability.
Refunds or partial credits may be offered for cancellations where rescheduling is not feasible, depending on the circumstances.

11: Privacy Policy

How Customer Information Will Be Collected, Used, and Protected

Collection of Information: Maniee Event Center collects customer information such as name, contact details, event specifics, and payment information during the booking process.
Use of Information: This information is used solely for booking, service provision, and communication purposes.
Protection of Information: Customer data is stored securely and will not be shared with third parties unless required by law or to facilitate event-related services.
Customer Rights: Clients may request access to their personal information or request corrections or deletions by contacting us directly.

12: Termination of Agreement

Grounds for Termination by Either Party

The agreement may be terminated by either party if:
- The client fails to meet payment deadlines or other obligations outlined in the agreement.
- Maniee Event Center is unable to host the event due to unforeseen circumstances or violations of policies by the client.
- Either party provides written notice of termination within the specified notice period.

Consequences of Breach of Terms

If a client breaches the terms of the agreement:
- The venue reserves the right to cancel the event without refund.
- The client may be held liable for damages or additional costs incurred by the venue.
If Maniee Event Center fails to fulfill its obligations, a full or partial refund may be offered, or alternative arrangements will be made.

13: Amendments to Terms and Conditions

Right to Update Terms and Conditions

Maniee Event Center reserves the right to update or modify the terms and conditions at any time to reflect changes in policies or regulations.

Notification Process for Changes

Clients will be notified of any updates to the terms and conditions via email or the venue’s official website.
It is the client’s responsibility to review the terms and conditions before confirming a booking.

14: Contact Information

How to Reach the Venue for Inquiries or Clarifications

For questions, clarifications, or concerns about bookings or policies, clients can contact Maniee Services via:
- Email: support@manieeservices.com
- Phone: +234 802 314 0623
- Address: Plot 28/30, Block T OPIC Estate, Ogun state, Nigeria